John C. Maxwell: How To Retain Talented Employees | Success

He told me that he showed up for practice every day with one question: How can I make my team better? This single-minded emphasis on improvement led him to the kind of record-breaking success (10 NCAA Championships) that is not only rare, but unlikely to be replicated. Also consider the philosophy of D. Michael Abrashoff, former captain of the Navy destroyer USS Benfold. Abrashoff started his command of this shipplagued by low morale and poor evaluationsby asking every crew member the same question: Its your shiphow would you fix it? Every leader needs big ears and zero tolerance for stereotypes, he states in his book, It’s Your Ship . When you value every person regardless of their position, you receive more feedback at all levels of the organization.
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